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Tuesday 13th May 2008 64 People Shopping Right Now About Myakka  |  Fair Trade  |  Request a Catalogue  |  Help

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Returns What is your returns policy? We hope that your order will be just what you wanted, but in case it isn’t, we are happy to offer you a 14 day money-back guarantee on all goods. You may return any unused goods in their original packaging within 14 days of the date of dispatch. Please note that it is your responsibility to take care of the products and ensure they are returned to us safely & in a saleable condition. We will refund the cost of the product to you upon receipt of the returned items. We cannot always refund postage & packaging costs - please see details below. Please notify us within 48 hours of delivery if your order is damaged or there are any discrepancies. You can contact us by email or telephone 0870 350 3122. How do I return an item? Simply contact us by email or telephone 0870 350 3122 and we will issue a returns code and inform you of the method for return of the goods. The return address is: Customer Returns, Myakka Ltd, Tythings Comercial Centre, Wincanton, Somerset, BA9 9EQ Will the delivery charge be refunded? We regret that postage & packaging are direct costs and cannot be refunded in all circumstances. If the return is required as a result of our error, we will happily refund both the outbound & the return postage charges. In all other circumstances, the cost of return postage and the original postage charge are both non-refundable. For large furniture items, a standard £30 charge will be levied towards the cost of the return carriage (even in the case of the original delivery being free of charge).

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