The Myakka pedigree
15 years of beautifully designed fair trade furniture, forest care and fast delivery.
nice product, poor service
The product fits well in our house and is well made and designed, and seems to be good value. The real problem is delivery and service. When you charge someone an extra 25 quid for delivery, the product should come at a time that suits the customer. Your delivery company thinks that it's the other way around. In our case, delivery took far too long and too many unnecessary phone calls so that someone could tell us when s/he was prepared to let us have the product we had bought. We might buy another Myakka product, but only if we are confident that this has been sorted out.
Would you recommend this to a friend? Yes
Myakka Comment: Many thanks for your review. It is great to hear that your Mallani Wine Rack is a good fit for your home. We are always working on improving the delivery service that we can offer customers and we are currently working with our delivery partners to improve this. We have made note of the service that you have revived so should you order again, we can ensure the delivery service is the best it can be!
not up against the well!
This is a beautiful and nicely-made piece of furniture. The problem is that you can't put normal-size wine bottles in from the front, only from the back. It will take the tall, thin German wine bottles, but not the others. This means you can't put it up against the wall with the front (drawer) side out. We have it against the wall backwards, so we can't use the drawer. We've decided to keep it because it is very attractive.
Would you recommend this to a friend? No
Myakka Comment: Many thanks for you review. We are very sorry that your Mallani Wine Rack was not as it should have been. We would like to apologise for this. The initial batch we received from our suppliers had not been carved correctly so there were difficulties fitting wine bottles in. This has now been resolved and we are organising an exchange for you that will allow you to use the wine rack as planned. Sorry for any inconvenience that this has caused.